Webhook Shipment Include Order Email

GraphQL API
#1

Hi,

We are using this webhook for some time now.

We would like to ask if you could add the email of the order to pass also as we will also email them about their Tracking number and other shipping details.

{
   "test":"0",
   "fulfillment":{
      "shipment_id":92400851,
      "partner_order_id":"PC358",
      "order_number":"PC358",
      "tracking_number":"9400111899563063914571",
      "line_items":[
         {
            "id":"PC358-287523291",
            "shiphero_id":12345567,
            "quantity":1,
            "sku":"XXX-XXXX-XXXX",
            "serial_numbers":[
               
            ],
            "package":"Package #1",
            "lot_id":null,
            "lot_name":null,
            "lot_expiration":null
         }
      ],
      "custom_tracking_url":"https://tools.usps.com/go/TrackConfirmAction_input?strOrigTrackNum=9400111899563063914571",
      "shipping_method":"First",
      "shipping_carrier":"endicia",
      "shipping_address":{
         "name":"Doris Sykora",
         "address1":"test",
         "address2":"",
         "address_city":"test",
         "address_zip":"test",
         "address_state":"TE",
         "address_country":"TE"
      },
      "warehouse":"Primary",
      "warehouse_id":1234,
      "package":{
         "length":1.0,
         "width":1.0,
         "height":1.0,
         "weight":2.4
      },
      "created_at":"2020-08-04 16:51:33"
   },
   "label_cost":"2.84"
}

This is a sample order that we got way back august, and it has no Email from the customer.

We would like to add it on the Shipping Details Section.

HOpe you can help us.

Thank you

#2

Hi @SCOTTG!
I see what you mean, thanks for that detailed explanation.
I made a Feature Request for this. I will let you know as soon as we have any response about it.
Thanks in advance!
Tom

1 Like
#3

Thank you…

Hope we get this soon.

#4

Hi @tomasw do we have an update for this?

Thank you

#5

Hi @SCOTTG!
I apologize for the delayed response about this.
Unfortunately, this has not been evaluated yet, and also we are still under code freeze, meaning that changes or feature requests might take more time than expected.
I will keep you updated on the progress of this.

In the meantime, a possible workaround for this, could be to make a Query to our Public API as soon as you receive the webhook, this is:

query {
  order(id: "163953369") {
    request_id
    complexity
    data {
      email
     }
    }
  }

Which has a complexity of 1.

Thanks again for the patience!
Tom

1 Like
#6

Hi @SCOTTG
I apologize for the delayed response about this.

Unfortunately, this will not be changed at the moment. The workaround mentioned above should allow you to get that information.

We will keep this post open in case there are more requests about this and I will be on the lookout for any work being done on this webhook so I can ask again if it can be included.

Thanks again for the patience and I apologize for the inconvenience,
Tom