Is there any way to access Work Orders (or at least a webhook to get notified if a Work Order is created)?
We are trying to figure out a way to get a notification/email if a client creates a work order so that we know to review the work order. At the moment, clients can create work orders but it will just sit there unless we randomly check the work orders each day (or require the client to contact us via email after create the work order). If there is a webhook or API availability then we can set up our own way of getting notified on work order creation, which would be significantly better and more efficient.
+1 here. This seems like such a core functionality to notify clients and without it you’re expecting people to constantly refresh a list both internally and on the client side. If that’s not built in, at the very least add it to the API so we can setup what’s needed on our end.