ShipHero Community

Topic	Replies	Views	Activity
Enforcing a cap on all connection fields of 100 items Announcements ShipHero is now officially enforcing a cap on all connection fields to a maximum of 100 items. A default cap of 100 will automatically apply if no specific range is defined. Additionally, we’ll ensure they do not exceed …	1	317	June 17, 2024
Inventory report and credit usage GraphQL API	6	947	September 15, 2025
Inventory Change Webhook, location_id Getting Started	0	2	September 15, 2025
Purchase Order Cancellation Getting Started	0	2	September 15, 2025
Error message - product_add_to_warehouse mutation Getting Started	0	2	September 15, 2025
Not able to use packs_per_day query getting credits error GraphQL API	0	3	September 13, 2025
Query shipments that have been voided GraphQL API	4	214	September 12, 2025
Work_order_create GraphQL API	0	6	September 10, 2025
Duplicate inventory-update webhooks (and timing question) GraphQL API	0	20	September 4, 2025
Paginated `orders` query sometimes returns duplicate results GraphQL API	3	13	September 4, 2025
Request for Order Cancellation Webhook Setup for Carrier Integration Getting Started	5	19	September 2, 2025
Get Products Count per Client GraphQL API	0	4	September 1, 2025
Carrier/service allocation when ShipHero doesn’t support rate shopping Getting Started	0	6	August 28, 2025
Get 'Ready to Ship' status via API GraphQL API	0	11	August 27, 2025
How to Handle Rate Limits When Using the Shiphero API? Getting Started	0	13	August 25, 2025
Existing Salesforce/ShipHero connector? Getting Started	0	10	August 22, 2025
Connect Hero board to google sheets through app extensions? GraphQL API	1	22	August 19, 2025
Returns generated throughout the day - code: GraphQL API	0	4	August 18, 2025
Newly created order doesn't show in portal GraphQL API	1	19	August 8, 2025
Incorrect Shipping Carrier in Shipment Update webhook GraphQL API	0	13	August 5, 2025
Shipment Update Webhook Not Triggering After Fulfillmen GraphQL API	2	26	August 5, 2025
Inventory Snapshot shows different available quantity than UI or warehouse_products API query when reserves at play GraphQL API	1	27	August 4, 2025
Adult signature required in label generation webhook GraphQL API	2	41	August 4, 2025
Repeated Order Number for the same 3pl Customer GraphQL API	3	32	August 4, 2025
How can I get the total number of orders shipped on two specific dates? GraphQL API	2	25	August 4, 2025
After product is created what's next? Getting Started	1	474	September 17, 2021
Location(bin/item) inventory quantities GraphQL API	1	29	July 31, 2025
Webhook HMAC Hash Doesn't Match Devs Needed & Available	1	26	July 29, 2025
Frequent Load time issues and incorrect order counts Feedback	0	7	July 24, 2025
Products and Warehouse_Products Return different SKU sets and counts GraphQL API	0	17	July 15, 2025

Enforcing a cap on all connection fields of 100 items

ShipHero is now officially enforcing a cap on all connection fields to a maximum of 100 items. A default cap of 100 will automatically apply if no specific range is defined. Additionally, we’ll ensure they do not exceed …