404 message error code when attempting to Authenticate/Generate tokens

[im_batman]

I’ve been attempting to generate tokens using my ShipHero credentials, but I keep getting this error message:

Blockquote

{“message”: “Unexpected error. Please contact a system administrator.”}

I’m fairly new to authenticating so forgive me if this is a simple request to make.

[sh-agent]

Hey @im_batman,

Thanks for reaching out and welcome to our Developer Community!
For the sake of security let’s continue this discussion in private messages.

Sending you a PM now.

Best,
RayanP