Available Quantity in Shiphero


Can you please let us know when the available and backorder quantity will go in the negative?

I am able to see the available quantity as negative and backorder quantity as zero. When this case will occur?

Hi @Venkatesh!
Is this for the Inventory Update webhook?

Backorder should never be less than 0, but Available could, for example when there are

10 On Hand
10 Allocated
5 Backorder

Then available it will be calculated as:

10 OH - 10 AL - 5 BO = -5 avail

Because you will still need 5 units to have 0 available

Please let us know if that doesn’t help!
Thanks in advance,