I am looking for help with a functionality I want to offer my customers. What I want is to offer customers an overview of which items in their order are on backorder and which are not.
Shiphero has a return portal which has almost all the functionality I wish, customers can lookup orders there and process returns if shipped.
For items that have not been shipped, I would like to offer the added information of which items in their order are on backorder and which have been allocated.
Another functionality that would also work for me, is for the information to be displayed in the shopify order status page. That would actually be a better solution come to think of it.