I have been trying out Inventory Snapshot API functionality but have found it is adding quantities and vendors from our deleted “test” environment.
I can’t post the snapshot as it contains private information but perhaps the devs can access them internally from this partial URL: https://shipherouploads.s3.amazonaws.com/inventory_snapshots/7014/11932/Any/
If you look for SKU “HMU548NVSRMD”, you’ll see 4 vendors and 25 units On Hand. If you look into our ShipHero instance, you’ll see it has 2 vendors and 0 in On Hand.
I logged into our “Test” account and saw there were 25 on hand for that instance. To try and resolve this, we deleted that test instance but the inventory is still showing at 25. We also waited 24 hours just in case there was the possibility of a timed sync.
Where are those values coming from?