New Shipment Export missing Customer Name field!

Hi,
Sorry this is not an API question, but I’m also not sure where else I should have posted this.

The dashboard report at https://app.shiphero.com/reports/shipped-items has been replaced with the one at https://app.shiphero.com/reports/shipped-items-v2 - but the Export of the new report does not contain the 3PL Customer field! That’s a crucial field for us as a 3PL.

I also find that the old report page fails frequently when filters are added, but the new one loads results better - makes me think that the old one is undergoing deprecation - pls add the 3PL Customer field to the new one before the old one gets axed.

Thank you
Raj

Hey @Raj!

You should see a help button on the horizontal menu in the UI. Following that link, you can submit a ticket to our support team. I will forward your concerns, but I suggest you still make a ticket for internal follow-through.

Have a nice day!

1 Like

Got it, Thank you @tomasfd