Newly created order doesn't show in portal

[Nick]

Hello

I have created a new order based on the sample here

Examples-mutation – Developer Resources | ShipHero

and got a 200 along with

{
“data”: {
“order_create”: {
“request_id”: “68945c173ce00cf58190ef9e”,
“complexity”: 10,
“order”: {
“id”: “T3JkZXI6NjUzOTY2NDA1”,
“order_number”: “112233445566”,
“shop_name”: “ExampleShop”,
“fulfillment_status”: “pending”,
“order_date”: “2025-08-08T00:00:00”,
“total_tax”: “0”,
“subtotal”: “0.0000”,
“total_discounts”: “0”,
“total_price”: “0.0000”,
“custom_invoice_url”: null,
“account_id”: “QWNjb3VudDo4NDczMQ==”,
“email”: “johnjohnsonco@johnsonco.com”,
“profile”: “default”,
“packing_note”: “”,
“required_ship_date”: “2030-01-01T00:00:00”,
“shipping_address”: {
“first_name”: “John”,
“last_name”: “Johnson”,
“company”: “The Johnson Co”,
“address1”: “2543 Duck St.”,
“address2”: “Apt. 2”,
“city”: “Oklahoma”,
“state”: “Oklahoma”,
“state_code”: null,
“zip”: “73008”,
“country”: “US”,
“country_code”: null,
“email”: “johnjohnsonco@johnsonco.com”,
“phone”: “5555555555”
},
“line_items”: {
“edges”: [

I can also query it and get

{
“data”: {
“order”: {
“data”: {
“id”: “T3JkZXI6NjUzOTY2NDA1”,
“order_number”: “112233445566”,
“fulfillment_status”: “fulfilled”,
“order_date”: “2025-08-08T00:00:00”,
“required_ship_date”: “2030-01-01T00:00:00”,
“shipments”: ,
“shipping_address”: {
“first_name”: “John”,
“last_name”: “Johnson”,
“address1”: “2543 Duck St.”,
“address2”: “Apt. 2”,
“city”: “Oklahoma”,
“state”: “Oklahoma”,
“state_code”: null,
“zip”: “73008”,
“country”: “US”
},
“line_items”: {
“edges”: [

I do not see this order here though

https://shipsfor.us/dashboard/orders/?createdAt=last-year&sortKey=order_date&sortDirection=DESC

Is this normal?

[Nick]

The order didn’t show because it was created with an oder_date slightly in the future. Using a custom data range in the query resolved the issue.