Passing FedEx account #

GraphQL API
1

I started the Shiphero implementation and I have a couple of questions for the “order_create”:

  • Can you please provide us with carrier and service we should use for:

    • shipping_lines: {{

    • title: “”

    • carrier: “Fedex ?”

    • method: “?”

    • }}

    • We need to translate:

      • 90 - Express Ground Home delivery

      • 505 - Fedex Ground economy service

  • Also how can we pass our Fedex account ?

2

Anyone on here? Not sure if there is a alternative support contact for this kind of information

3

Hi angus,

Typically this information can be found under the Carriers and Methods menus in the Shiphero UI. In Methods the Shop Shipping Method would be passed as the method and the Shipping Name would be passed as the title. The value for carrier would be found in the appropriate entry in the Carriers menu.

For immediate support you can always reach out to support@shiphero.com or submit a support ticket through the help page, particularly if you need assistance with anything specific to your account.

Thanks!

4

My client is looking to push orders with a preset carrier and method through API and they are unsure how to go about this.

They want to be able to push orders mapped with FedEx → Express Ground Home Delivery as well as FedEx → FedEx Ground economy. Previously, we used the central REST API where the client was able to input data like so

“routingInfo”: {
“carrier”: “UPS”,
“mode”: “92”,
“scacCode”: “UPGN”,
“account”: “12345z”

Not really seeing anything on the ShipHero docs that makes this clear. I understand this is all Graph QL, but it doesn’t help those who haven’t worked with it.