Mapping Shipping Method in GraphQL

GraphQL API
1

Hello,

With the Legacy API, we could just send the “title” for shipping_lines and then the carrier and method would be generated based on a shipping > methods mapping within the shiphero UI. When I send over the below section of a graphQL order_create mutation, I just get the title but nothing is autogenerated for the method and carrier (they are left blank). Is there a way around this with a different query, or is this something on the backend that graphQL can’t do?

Thanks,
Orion

shipping_lines: {
title: “USPS Economy”
price: “0.00”
}

Legacy API (which uses the method/carrier mappings)
“shipping_lines”:{
“title”:“USPS Economy”,
“method”:"",
“price”:“0.00”
}

2

Hi @Orion!
Mapping should be working as it was on the Legacy API, this is:

shipping_lines: {
        title: "USPS Economy"
        price: "0.00"
      }

Should be mapping to whatever you have mapped on https://app.shiphero.com/dashboard/shipping-options

If it’s not working as expected, is there any chance you could share me the request_id that you get when creating an order that is not mapping correctly?
Thanks in advance!
Tom

3

Hi Tomas, here is the request_id not working: 5f19b20c017e5c17c9ae79fd

The “title” goes through correctly as “USPS Economy” but carrier and shipping method are blank. For legacy, they map correctly to “genericlabel” (what is currently mapped in shiphero)

4

Just an Update, howler bros changed the mappings in this test environment to Amazon for “USPS Economy” and still the same issue, request id : 5f19b45d017e5c17c9ae8306 – legacy is working to map carrier to “Amazon” and shipping method to “99”

5

Hi @Orion
I see what you are referring to, thank you very much for those request_ids, they really helped!
Try by sending:
shop_name: "Howler Bros Sandbox” in the Mutation
This is because that mapping you already have is under Howler Bros Sandbox Shop at https://app.shiphero.com/dashboard/shipping-options
Let me know if you still have trouble after this.
Thanks again!
Tom