Send shipping label text as ZPL when printing to thermal printer

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1

I’m looking for a way to configure ShipHero to send text-based ZPL when sending shipping label print jobs to a thermal printer. Is this possible? From what I can tell, it’s technically sending in ZPL format but the actual shipping label data is just an image.

2

Hi @tessa.kohl

Welcome to the ShipHero community!

We don’t support ZPL; we only support images and PDFs.

Have a nice day!

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3

Hi,

Thanks for the response, but I’m a bit confused. When we choose a zebra thermal printer the option in the software says “ZPL” - why does it say ZPL if it’s not supported?

4

Hi @tessa.kohl

Where does it say ZPL in the software?

5

Hi, thanks for your response. It was in the Label Printer menu but I took another look and I think what I am seeing is actually part of Zebra’s driver name:
{3EC8E60C-9807-45D8-9706-ACABD4251C01}

So when sending to a Zebra label printer, it sends just an image? If so, what image format is it sending?

6

Hi @tessa.kohl

We support PNG or PDF.

Have a nice day!