User Lock on an Order

GraphQL API
1

Hello!

In the ShipHero UI for Manage Orders, there’s a field called “User Lock”. I was wondering if there is a way to access that field via the API. I’ve looked all through the Orders query documentation, but I can’t seem to find anything related to it, but it’s possible I overlooked it. Can anyone point me in the right direction, please?

Thanks,
Jeremy

2

Hey @jeremyw,

Thanks for reaching out.
Looking into this now, I’ll have an update for you shortly.

Best,
RayanP

1 Like
3

Hey @sh-agent ,

Is there any update on whether or not this is possible?

Thanks,
Jeremy

4

Hey @jeremyw,

Apologies for the delay!
At the moment there appears to be no way to query that information through our Public API.
I can go ahead and pass along the feedback for this to our team.

Thank you for your patience here, please let me know if you have any questions or concerns.

Best,
RayanP

5

Thanks, @sh-agent . I don’t know if I need to specify it, but just in case, I’d like to request that the “user lock” indicator/field be added as an accessible field via the API.

Thanks again!

1 Like
7

Hi @sh-agent, are there any updates with getting this field into the order query?

All the best,
Colin

1 Like
8

Hey @cschouten,

Unfortunately, I have no updates for this currently.
Please let me know if there’s anything I can do to assist.

Best,
RayanP

9

Hello can you please add this ASAPI?

It’s been 2 years and we need to check for locked orders before canceling on Shopify. We’ve shipped out cancelled and refunded orders!!!

10

Hi @Ginko

Indeed, this feature request was never considered.
I pushed to be considered again. I’ll keep you updated.

Have a nice day!

12

Ok thank you can you please keep me posted?

13

Yes, I’ll keep you posted.

14

Hi @Ginko

An addition in June was not included in the Schema to return an order’s lock status.
It’s now included: https://developer.shiphero.com/wp-content/uploads/spectaql/#definition-OrderWarehouseAllocation

query {
  orders {
    data {
      edges {
        node {
          id
          allocations {
            is_locked
          }
        }
      }
    }
  }
}

Have a nice day!

16

Amazing thank you!!!