Hi, So about a month ago, we received an email from someone at SH saying our webhook was timing out. I removed some of the entries I had created for testing and wasn’t using anymore.
Since then I haven’t heard anything, but I also don’t see anything in my logs so I’m not sure if the webhooks are firing anymore.
Is there somewhere I can check for myself if the webhooks I created are working okay, timing out, log of each time they were triggered and what fate they met with etc?
Hi @Rayanp, I have multiple webhooks set up, and when I try to test them (from external location to the production url), they work well with the test data I send (picked from SH’s webhook documentation), but I don’t get anything from SH itself.
Earlier this week, I thought maybe it’s because I set them to listen for POST requests, so I changed them to listen for both GET and POST, but still nothing - only entries I see in the execution log are from my tests.
Thanks for hanging in there!
I sent a response privately to you, did it not go through?
I can see the return webhook registered under the Fauna Audio account. Have you tried updating or changing a Return within that account to trigger the webhook, and that’s not sending any information to your endpoint?
Let me know if there’s something I’m misunderstanding here!
Hey @Rayanp , Sorry I never received an email notification about your message, so didn’t get to know you replied…
Yes, I had not been receiving any return notifications. But I recreated the whole setup on my end today, added couple more return notifications and now I’ve finally started seeing them - hurray!
I was likely doing something wrong the first time, not sure what.
Btw, the PO webhook call not providing shop_name is a major problem, any chance that could be fixed pls?