We have added a webhook endpoint for “Create Label” by following guidelines at:
But on the same page; it says:
Contact us at email@example.com or via chat with the following information:
* Endpoint URL (Something like https ://someurl.com/print-label )
* Tracking URL (Something like https ://www.trackingurl.com/?MyTrakcingNumber= )
* Name of the method (Name they want to show when choosing the method)
So, my first question is related to this:
Is registering a Create Label webhook not sufficient for adding a manual shipping option through the API, should we also contact support to add it? Or do not bother registering a webhook at all and just contact support?
FYI, I did what’s said; contact support via ticketing system and also chat; they redirected me to here (community website). Still not sure how this works.
Second question is; once we registered webhook for Create Label, shouldn’t we be able to see the manual shipping option on the shipping app on the Shipping Method window?