Inventory Snapshot URLs all responding with 403

GraphQL API
1

It seems that all of our inventory snapshot URLs are now responding with 403s.

Examples

Report ID: 61e0334bf5a0c4f6afec5e60
Snapshot URL: https://shiphero-uploads.s3.amazonaws.com/inventory_snapshots/2136/3305/Any/dabe7f40-747b-11ec-97f1-0aaea3e6XXXX.json

Report ID: 61e041550db2dab15b6745aa
Snapshot URL: https://shiphero-uploads.s3.amazonaws.com/inventory_snapshots/2136/3305/Any/33cb2f2c-7484-11ec-9220-12cfbf41XXXX.json

I’ve redacted the end of the snapshot URL.

2

Hello @david!

There is an issue our EN team is aware of. I will let you know as soon as I have an update.

Have a great day!
TomasFD

3

Heya guys,

we’re still affected by this. Any ETA when this can be done?

4

Hello, we are also affected by this issue.
Any ETA would be greatly appreciated.

Thanks

5

Hello @Darius_VikingC / @PierreM!

Our engineering team is working on it right now with high priority.

As a workaround, in the meantime, you can do the following:
Change https://shiphero-uploads.s3.amazonaws.com for https://d2lvvgmvu4c2gi.cloudfront.net/

I appreciate your patience.

TomasFD

1 Like
6

Looks like you have replaced already the link internally. Thanks