Issue registering webhook

GraphQL API
1

Hello,

I am trying to register a shipment update webhook using the graphql notation from the documents here:
https://developer.shiphero.com/webhooks#webhook_create

Facing an issue where I keep getting an error:
““message”: “webhook url: edited not reachable.”,”

But I confirmed I am able to send post messages to this endpoint, and is reachable. Would appreciate some support debugging, my request_id = 658f3dc405dfccd8a8ccf569

Thank you.

2

Hello @zuhaib,

Thanks for reaching out and welcome to our Developer Community!
I’ll look into this issue and get back to you shortly.

Please let me know if you have any questions or concerns.

Best,
RayanP

3

Hey @zuhaib,

Thanks for hanging in there!

We hit the max retries available when attempting to reach that endpoint to register it. Even now I’m unable to check the URL’s connection via a web browser.

Please let me know if you have any questions or concerns.

Best,
RayanP

4

Hey @Rayanp

Thanks for supporting me with this setup.

I was able to figure out the issue, and setup was completed thanks.

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