Setting shipping box through new order mutation

GraphQL API
1

Hello,

I am set the shipping box through the Api and am running into an issue. I will pass a box_name, and request goes through and the order is created, but when I check on the order that is created it still says that there is no box selected.
I tried creating an order with an incorrect box name to see what that did, and I get an error that says the box doesn’t exist.

M request id is “622f48c1361f4fd7da7580d8”.

Thank you,

Jeremiah

2

Hi @claspell11 ,

Welcome to the community! Thank you for including the request_id and bringing it to our attention. We will be looking a bit closer and will update you shortly.

Best,
Theresa

3

Hello @claspell11!

I am now looking into this issue.
Thanks for the request-id.
I will let you know as soon as I have an update.

Kind regards,

Ignacio

4

Hello @claspell11
The mutation (order_create), adds the box but does not select as you said in the message. I had to escalate the issue to our engineering team as it appears to be a bug.
However, you can use the following query as a workaround:

mutation {
  order_update(
    data: {
      order_number: "order number"
	box_name: "box name"
      order_id: "order id"
    })
     {
    request_id
    complexity
    order {
      id
      legacy_id
    }
  }
}

Please let me know if this doesn’t solve your concern.
Have a nice day!

Ignacio

5

Hello,

Is there any update on this?

Thanks,
Jeremiah

6

Hey @claspell11!

We’ve reached out to our team for an update on this ticket.
Thanks for hanging in there, your continued patience is much appreciated!

Best,
RayanP