API connection issue

Our CRM is receiving some “ERRORS” which seem to be related to the SH API. Here are screenshots for an instance of this error. Please help! Thanks.

This is the error message we receive.

Hi @sean360 ! Welcome! It looks like there may be an error in the syntax. Please send the request-id (or query if there is not a R-id because of the error ) and I will be happy to take a look!